Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
No signal at home suddenly
Marco3
Member

I've sudden went from having a great 4g and even at times 5g signal at home to barely even a bar. Its been a day and nothing has changed. I've tried powering the phone off , removing the sim, and a few others to no avail. Oddly enough I have better signal at work than I did previously. 

0 Likes
Re: No signal at home suddenly
vzw_customer_support
Customer Support

Marco3 I will be sending you a private message. 

>Jocelyn

0 Likes
Re: No signal at home suddenly
DCooley
Member

My husband and I have Google Pixel 5G phones but the reduction in signal began with our LG phones. We went to Verizon years ago because we didn't have good signals from any other carrier at our home. Now there is signal from every other carrier BUT Verizon in our home. Even though the 5G map shows that we should have signal. In our neighborhood, we can no longer walk with a call or with streaming music because the signal breaks up while walking around the block. 

We also find that now with 5G, we lose signal driving around our area. It is understandable when driving near the airport because of issues with interference, but where we always had signal strength, it is now down to 1 or no bars. 

0 Likes
Re: No signal at home suddenly
vzw_customer_support
Customer Support

DCooley, making sure you have the services you need is important. Let's investigate the details. When did this start? What services are impacted (calls, text, data)? May we have your nearest intersection, City, and zip code, so we can accurately pinpoint your location?

-Sylvia

0 Likes