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Not receiving short code sms
CM1012
Member
‎10-12-2021 04:07 AM

Hello,

I'm opening a bank account in Europe and I need to download a third party authentication app called "Evrotrust". However, I don't receive SMS verification messages from them. The number they come from is 1511. Please help, I tried everything. 

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Correct Answer!
Re: Not receiving short code sms
CM1012
Member
‎10-12-2021 04:22 AM

Edit: The app support team notified me that the messages show as sent and received on their end. 

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Correct Answer!
Re: Not receiving short code sms
vzw_customer_support
Customer Support
‎10-14-2021 04:18 AM

We know it's important to make sure the authentication is set up. Are you having any other issues with the device? Are you able to receive texts from others? *Rebecca

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