Pictures won't download
natz303
Newbie

All of a sudden photos won't download in my Pixel 3 and my wife's iPhone 6s in whatsapp.  The text comes through; but with a picture, there is a blurry image then error message "download failed".  This suddenly started happening on both phones at the same time.  Pictures can be sent; but not received

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Re: Pictures won't download
bearone21
Legend

slower than optimal 5-12mbps capability of verizon network.

big pics timeout on the download.

use or add wi-fi & your problems will be solved.

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Re: Pictures won't download
vzw_customer_support
Customer Service Rep

natz303, being on top of your WhatsApp messaging is crucial, especially if it's your main form for communication, we want to clear things up. When did the issue start? Any recent changes? Aside from the photo download problem, any other issues?

 

GilbertoL_VZW

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