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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Pictures won't download
natz303
Member

All of a sudden photos won't download in my Pixel 3 and my wife's iPhone 6s in whatsapp.  The text comes through; but with a picture, there is a blurry image then error message "download failed".  This suddenly started happening on both phones at the same time.  Pictures can be sent; but not received

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Re: Pictures won't download
bearone21
Leader

slower than optimal 5-12mbps capability of verizon network.

big pics timeout on the download.

use or add wi-fi & your problems will be solved.

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Re: Pictures won't download
vzw_customer_support
Customer Support

natz303, being on top of your WhatsApp messaging is crucial, especially if it's your main form for communication, we want to clear things up. When did the issue start? Any recent changes? Aside from the photo download problem, any other issues?

 

GilbertoL_VZW

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