Pixel 2 xl apn settings aren't working.

[frostji]

Hi,

     I just recently bought a pixel 2 xl and set it up, however I noticed I wasn't able to receive mms. I checked the apn settings and most fields including mms are blank. In addition, they aren't editable. When I try "Access Point Name settings are not available for this user" appears. Someone please help me with this!

[Ann154]

The MMS settings on my Pixel 1 are blank for the APN and I can send and receive MMS messages.

[vzw_customer_support]

I rely on my messages to keep me connected at all times, and we want to ensure your messages are working properly as well, frosji. Let's take a closer look into what's going on. What message app is in use? Are you able to access the web and make calls? 

[vzw_customer_support]

Frostji, we can’t have you missing out on MMS with your new phone. What error message do you receive when trying to send/receive mms? What network are you using at the time (wifi, 4G)? Do you have any problem with 4G service (browsing the web, Facebook, Twitter)?

StevenM_VZW

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