Pixel 3 keeps restarting and going into boot loop/ home button is bugging out
Pennywise95
Enthusiast - Level 1

My pixel 3 is having a troubling issue where it randomly restarts over and over again. It gets caught in a boot loop that I'm able to luckily fix after about 3-5 of those reboot cycles. Whenever I so much as touch the home button, the screen starts glitching out and it brings up the options to power off, restart, or make an emergency call. That goes on and on and then my phone goes to sleep or restarts again. What's really concerning me is the fact that there likely wont be a way to get this repaired in store due to COVID and I need my phone for work purposes

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Re: Pixel 3 keeps restarting and going into boot loop/ home button is bugging out
Scott5337
Contributor - Level 3

I'm sorry to hear that.  I'm not sure what they could do in a store....other than recommend that you backup all personal data (pics, files, etc.) somewhere safe not on the phone and do a factory reset and start over.  If that doesn't fix the problem then you need a new phone, either through insurance, from warranty, or just buy a new phone.  It's terrible when this happens but even without COVID there isn't much they can do in a store for this, other than a factory reset and start over fresh.

Re: Pixel 3 keeps restarting and going into boot loop/ home button is bugging out
Tigerstep
Specialist - Level 3

Stores don't fix phones and will only try to sell you a new one.

Re: Pixel 3 keeps restarting and going into boot loop/ home button is bugging out
vzw_customer_support
Customer Service Rep

Hello, Pennywise95. Has there been any physical or liquid damage conducted to the device?

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