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Pixel 3
Timmaness
Member

Pixel3 shout off and will not power up

 

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Re: Pixel 3
Sfeala
Member

me as well not sure why never have had a problem with it till now

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Re: Pixel 3
Sfeala
Member

try having it plugged in the wall and press and hold the power button and the volume down button at the same time for twenty seconds and there should be a red led lit to identify if the batt is charged or not if so then it might be bad hardware if it does not come back on in that case google team will be needed

hope this helps 

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Re: Pixel 3
Timmaness
Member

I tried that still nothing .

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Re: Pixel 3
vzw_customer_support
Customer Support

Having your device up and running at all times is vital Timmaness, we'll be glad to help out. Have you made any changes or updates to your phone? Does the phone have any physical or water damage?

 

AlfredoL_VZW

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Re: Pixel 3
vzw_customer_support
Customer Support

Is there any physical damage on your device. EstevanC_VZW

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Re: Pixel 3
vzw_customer_support
Customer Support

We appreciate your efforts, Timmaness. Have you made any changes or updates to your phone? Does the phone have any physical or water damage? CourtneyM_VZW

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Re: Pixel 3
Timmaness
Member

No damage or water ,it came on after about three days but it just went off again.

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Re: Pixel 3
vzw_customer_support
Customer Support

Timmaness, please attempt to put the device in Safe Mode as shown on the following web page https://www.verizonwireless.com/support/knowledge-base-220011/. Then does the device continue to power down? 

DavidC_VZW

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