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Pixel 5 poor reception/data coverage
WishfulDrinking

My Wife and I's Pixel 5's get poor reception on phone calls when in our house in Greenville, NC. The coverage map of out neighborhood shows that 4GLTE coverage should be available. Additionally, our phones have had issues with data connection and speeds throughout the area. I know others with different phones have not had this issue with Verizon.

 

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Re: Pixel 5 poor reception/data coverage
vzw_customer_support
Customer Support

It's important to stay connected, WishfulDrinking. We're here to help! Just to clarify, when did these issues begin? How far do you have to travel before your call experience improves? Where were your Google Pixel 5 devices purchased? Are you both using 5G SIM cards? -Kia

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