Pixel 6 Pro Order Not Shipped

[TurkeyMama]

My Pixel 6 Pro has a ship date of today 12.27 but the order status still says it is in process so nothing has shipped. I ordered a second one for the same family plan directly after the first order and that one has shipped with an est delivery date of tomorrow 12.28. Why has the first one not shipped yet?

[vzw_customer_support]

That's a great question. We're happy to look into it for you to see what information we have about the order.*Melissa

[vzw_customer_support]

Let's get to the bottom of this. Please send us a Private Note for assistance.*Melissa

[user_2419]

Sounds right.

Verizon messes up  even the most simple things, like buying a new phone. You would think it would be easy to spend money, but they go out of their way to make the process as frustrating and error-ridden as possible.

Good luck switching to TMobile