Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Pixel 6 Pro finger print sensor not working
dyh888
Member

Anyone having issues?  Both thumbs not working for me.

0 Likes
Re: Pixel 6 Pro finger print sensor not working
vzw_customer_support
Customer Support

Congrats on the new phone, dyh888. There's no known issue, so that's good. Is this function completely absent or is this an intermittent issue? Have you attempted to delete & retest? 

 

-Joey

0 Likes
Re: Pixel 6 Pro finger print sensor not working
Scott5337
MVP
MVP

There are known issues with optical in-screen fingerprint sensors. Not all screen protectors are compatible with optical in-screen fingerprint sensors. If you have a screen protector on try removing it > delete your fingerprints > and try adding them again.

0 Likes