Pixel 6 Pro

[Chug243]

I placed an order for two Pixel 6 Pros on October 20th. One of them said, “Deliver by October 28th” October 28th has passed now, and I have not received any update.

[Chug243]

@vzw_customer_support Please help. My current iPhone 11 Pro Max is practically a paper weight. 

[vzw_customer_support]

We are here to help with your iPhone.  Can you tell us more about this so that we can fully assist you?-Sean

[rnerzig3]

I have this same issue! Should have just waited and got it from the store on launch day. Now my order is left in limbo

[Chug243]

Thanks for reaching out!

I placed my order for Pixel 6 Pro on October 20th with an expected delivery date of October 28th and that date has passed. I am just looking for an updated delivery date and to make sure my order did not fall through the cracks.

[vzw_customer_support]

I'm really sorry about the trouble. We'd love to find out what is happening with your order. Please reply to our private note to get started. ~Aaron

[Chug243]

@vzw_customer_support I reached out but I have not gotten a response back yet.

[vzw_customer_support]

We would like to take a closer look at this situation regarding the Pixel 6 order you placed. Please send us a Private Note at your earliest convenience to better assist. ~Vic

[Chug243]

Thanks for reaching out!

I have sent a private message.

[Chug243]

@vzw_customer_support I have sent three private messages(10/31 , 11/03 , 11/04) in response to three different “please send us a private note”. 

I have never gotten a response each time.