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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Pixel 6 Pro
Chug243
Member

I placed an order for two Pixel 6 Pros on October 20th. One of them said, “Deliver by October 28th” October 28th has passed now, and I have not received any update.

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Re: Pixel 6 Pro
Chug243
Member

@vzw_customer_support Please help. My current iPhone 11 Pro Max is practically a paper weight. 

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Re: Pixel 6 Pro
vzw_customer_support
Customer Support

We are here to help with your iPhone.  Can you tell us more about this so that we can fully assist you?-Sean

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Re: Pixel 6 Pro
rnerzig3
Member

I have this same issue! Should have just waited and got it from the store on launch day. Now my order is left in limbo

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Re: Pixel 6 Pro
Chug243
Member

Thanks for reaching out!

I placed my order for Pixel 6 Pro on October 20th with an expected delivery date of October 28th and that date has passed. I am just looking for an updated delivery date and to make sure my order did not fall through the cracks.

 

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Re: Pixel 6 Pro
vzw_customer_support
Customer Support

I'm really sorry about the trouble. We'd love to find out what is happening with your order. Please reply to our private note to get started. ~Aaron

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Re: Pixel 6 Pro
Chug243
Member

@vzw_customer_support I reached out but I have not gotten a response back yet.

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Re: Pixel 6 Pro
vzw_customer_support
Customer Support

We would like to take a closer look at this situation regarding the Pixel 6 order you placed. Please send us a Private Note at your earliest convenience to better assist. ~Vic

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Re: Pixel 6 Pro
Chug243
Member

Thanks for reaching out!

 

I have sent a private message.

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Re: Pixel 6 Pro
Chug243
Member

@vzw_customer_support I have sent three private messages(10/31 , 11/03 , 11/04) in response to three different “please send us a private note”. 

I have never gotten a response each time. 

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