Pixel 6 not getting 5G

[chet_rippo]

Hi,

I just activated my new Pixel 6 today and despite being in a 5G covered location (Boston MA), I'm only getting LTE everywhere. I have a 5G supported plan and data roaming + 5G preferred are both set in my settings. I'm wondering if there's something wrong with my account maybe that is preventing the phone from using it?

Thanks.

[vzw_customer_support]

Hello! Thank you so much for reaching out today. I do want to make sure that your new Pixel 6 is working without any issues. With the new device, are you using a SIM Card that you had before, a new SIM Card, or the eSIM in the device? 

-Kevin