Pixel 6 pro updates
Kperry77
Enthusiast - Level 1

I'm still stuck not getting software updates from Verizon who is my carrier that I pay hundreds a month too because I have an unlocked straight from Google pixel 6 pro but Verizon doesn't use the official Google updates and have their own path. When is that going to be fixed?

Labels (1)
Re: Pixel 6 pro updates
vzw_customer_support
Customer Service Rep

Getting updates to your phone is important, and I know you're anticipating getting it on your device. I'm not showing that the Pixel 6 Pro has the December update yet. You are able to check the device for the update by going to Settings/System/System Update.  -Jordan

0 Likes
Re: Pixel 6 pro updates
vzw_customer_support
Customer Service Rep

This link provides you with more information from Google: http://spr.ly/6601JvedF -Jordan

0 Likes
Re: Pixel 6 pro updates
Gino6719
Enthusiast - Level 1

Jordan, this isnt helpful. Google released a december update with a TON of fixes a week ago and we VZW are still waiting for the update no reason Verizon shouldnt have it. Makes no sense. 

Re: Pixel 6 pro updates
craigmackenna
Enthusiast - Level 1

Here is Google's announcement of the December update for Pixel phones:

https://support.google.com/pixelphone/thread/139017133/google-pixel-update-december-2021

 

Re: Pixel 6 pro updates
pitchinnate9
Newbie

Google original released the update for most pixel devices on Dec 6th (except for pixel 6). You can see that update went out to those phones on the day it was released by google.

https://www.verizon.com/support/software-updates/#google

Google released the update for the pixel 6's on Dec 13th. So any reason we didn't get it the day it was released? Any idea when verizon will push this OTA update through?

0 Likes
Re: Pixel 6 pro updates
Ann154
Community Leader
Community Leader

All Pixel updates are from Google not the carrier. If you haven't seen it yet, then it hasn't been pushed to your phone yet. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Pixel 6 pro updates
Scott5337
Contributor - Level 3

From what I have read in numerous tech forums no one in the US has received the December feature drop update on a Pixel 6 / 6 Pro; no one. Google released it for overseas regions, but has not yet released it for the US. So in this case it'snot just a Verizon thing, everyone in the US with a Pixel 6 is still waiting on the December update. And many users in Europe have experienced major issues with cell service connectivity. So that might be why it is delayed here. I certainly don't want the update if it going to break connection to cell service.

Re: Pixel 6 pro updates
vzw_customer_support
Customer Service Rep

I want to ensure you get the information you need regarding your software update, Gino6719. The latest software update released to Verizon was on 11/16/2021. Here is a link: https://www.verizon.com/support/google-pixel-6-pro-update/ to our website with the current software update version available for your device. 
*Cheyenne

0 Likes
Re: Pixel 6 pro updates
vzw_customer_support
Customer Service Rep

Good afternoon! We certainly want our customers to be kept updated when it comes to their device software updates. We encourage you to visit our Software Updates website for information about your device at http://spr.ly/6608JIKXr.

 

This will ensure that you're kept up to date. Thanks!-Robert C.

0 Likes