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Pixel 6 pro updates
Kperry77
Member

I'm still stuck not getting software updates from Verizon who is my carrier that I pay hundreds a month too because I have an unlocked straight from Google pixel 6 pro but Verizon doesn't use the official Google updates and have their own path. When is that going to be fixed?

Re: Pixel 6 pro updates
vzw_customer_support
Customer Support

Getting updates to your phone is important, and I know you're anticipating getting it on your device. I'm not showing that the Pixel 6 Pro has the December update yet. You are able to check the device for the update by going to Settings/System/System Update.  -Jordan

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Re: Pixel 6 pro updates
vzw_customer_support
Customer Support

This link provides you with more information from Google: http://spr.ly/6601JvedF -Jordan

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Re: Pixel 6 pro updates
Gino6719
Member

Jordan, this isnt helpful. Google released a december update with a TON of fixes a week ago and we VZW are still waiting for the update no reason Verizon shouldnt have it. Makes no sense. 

Re: Pixel 6 pro updates
craigmackenna
Member

Here is Google's announcement of the December update for Pixel phones:

https://support.google.com/pixelphone/thread/139017133/google-pixel-update-december-2021

 

Re: Pixel 6 pro updates
pitchinnate9
Member

Google original released the update for most pixel devices on Dec 6th (except for pixel 6). You can see that update went out to those phones on the day it was released by google.

https://www.verizon.com/support/software-updates/#google

Google released the update for the pixel 6's on Dec 13th. So any reason we didn't get it the day it was released? Any idea when verizon will push this OTA update through?

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Re: Pixel 6 pro updates
Ann154
MVP MVP
MVP

All Pixel updates are from Google not the carrier. If you haven't seen it yet, then it hasn't been pushed to your phone yet. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Pixel 6 pro updates
Scott5337
Novice

From what I have read in numerous tech forums no one in the US has received the December feature drop update on a Pixel 6 / 6 Pro; no one. Google released it for overseas regions, but has not yet released it for the US. So in this case it'snot just a Verizon thing, everyone in the US with a Pixel 6 is still waiting on the December update. And many users in Europe have experienced major issues with cell service connectivity. So that might be why it is delayed here. I certainly don't want the update if it going to break connection to cell service.

Re: Pixel 6 pro updates
vzw_customer_support
Customer Support

I want to ensure you get the information you need regarding your software update, Gino6719. The latest software update released to Verizon was on 11/16/2021. Here is a link: https://www.verizon.com/support/google-pixel-6-pro-update/ to our website with the current software update version available for your device. 
*Cheyenne

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Re: Pixel 6 pro updates
vzw_customer_support
Customer Support

Good afternoon! We certainly want our customers to be kept updated when it comes to their device software updates. We encourage you to visit our Software Updates website for information about your device at http://spr.ly/6608JIKXr.

 

This will ensure that you're kept up to date. Thanks!-Robert C.

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