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Pixel Print Problem
ELASTE85
Newbie
‎02-12-2018 11:40 AM

Have tried everything and all instructions, but can't get a "print" command to appear.  Worked fine on my Samsung.

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Re: Pixel Print Problem
Tidbits
Legend
‎02-12-2018 12:05 PM

If the app doesn't support print function it won't show in the app.

Exactly what app are you using?  Also did you download the plugin, and turned on?

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Re: Pixel Print Problem
ELASTE85
Newbie
‎02-12-2018 02:43 PM

i'M USING HP PLUGIN

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Re: Pixel Print Problem
ELASTE85
Newbie
‎02-12-2018 02:44 PM

IT'S WHAT I USED ON MY SAMSUNG AND NEVER HAD A PROBLEM.

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Re: Pixel Print Problem
Tidbits
Legend
‎02-12-2018 03:06 PM

What apps are you using to print with?  Some apps don't support print.  Samsung devices use their proprietary apps which Samsung does support Printing.

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Re: Pixel Print Problem
ELASTE85
Newbie
‎02-12-2018 04:36 PM

Cloud and HP Plugin are only ones listed.

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Re: Pixel Print Problem
Tidbits
Legend
‎02-12-2018 04:47 PM

The apps you are trying to print from, and not the plugins themselves.

For example Google Keep supports printing. Android Pay does not.  Without knowing what apps you use for what and what you are trying to print.

Also check when the print message comes up at the top it shows what the printer is.  If it says save to pdf tap on it and select a different option.

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Re: Pixel Print Problem
ELASTE85
Newbie
‎02-13-2018 08:03 AM

Sorry took so long to get back.  I fixed it! Had to sync email accounts. I then go in through gmail and can toggle back and forth from gmail and hotmail.  Can print! Could never get print command if I entered through hotmail.

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Re: Pixel Print Problem
Tidbits
Legend
‎02-13-2018 09:40 AM

I am guessing you used Samsungs email app which supports printing, but when you got the pixel you used Microsofts email app and that doesn't support printing?

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Re: Pixel Print Problem
Ann154
Community Leader
Community Leader
‎02-13-2018 09:42 AM

It doesn't appear the Outlook app supports printing as installed on my Pixel. Smiley Sad

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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