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Preorder status processing
EuroTechPaul
Enthusiast - Level 2
‎10-29-2021 10:01 AM

Preordered a Pixel 6 Pro on the 20th... confirmation email with an order number, location, and delivery date of 10/28.  It's now the 30th, and no status change.  The "due today" amount has not been debited to my card.  Status "processing" has been in place since the 20th.  C'mon, Verizon!

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Re: Preorder status processing
vzw_customer_support
Customer Service Rep
‎10-31-2021 10:05 AM

We would be happy to assist you here, please send us a Private Note. *Cecile

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Re: Preorder status processing
Rob772
Enthusiast - Level 2
‎11-02-2021 06:31 AM

Pre-ordered 2 Pixel 6 Pro's (1 Black, 1 White both 256gb) on 9/19. Got confirmation with ship date 9/2 & Delivery 9/28. Order status hasn't changed since. It's now 10/2 yet NOTHING from Verizon.. Oh, order was paid in full (full retail) through PayPal at checkout.

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Re: Preorder status processing
BCOMP
Enthusiast - Level 3
‎11-02-2021 10:49 AM

What. Proofread

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Re: Preorder status processing
dyh888
Newbie
‎11-02-2021 02:28 PM

I walked into a corporate store and picked one up this weekend.  Online ordering is a disaster.

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Re: Preorder status processing
vzw_customer_support
Customer Service Rep
‎11-04-2021 06:34 AM

We can see you posted this question two days ago. Have you received our Private Note? -George

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Re: Preorder status processing
vzw_customer_support
Customer Service Rep
‎11-04-2021 10:56 AM

If you have any questions or concerns regarding your Verizon Wireless account, please follow and DM us for further assistance.*Angel

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