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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Receiving all texts as single contact, with same message
Annoyed2150
Member

No matter who sends me a text, it comes through as the alert contact from my work, with the same message that the alert system normally sends. Even when I send a text to myself, it comes through as that same text, as from that contact. I have contacted support twice, and while on the phone, I was able to receive texts as normal. However, shortly after, the issue returns. I have reset my network connections and factory reset my phone. I've had this phone for less than a week and the Verizon store I bought it from did not activate it properly. Had to go through support just to get the phone activated as well.

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Re: Receiving all texts as single contact, with same message
vzw_customer_support
Customer Support

I am going to send you a reply in a Private Message.

*Heather

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