It's important to ensure you are able to successfully install the most recent update, BIGANT2010. What did you experience when attempting to install the update? What is the current software version that you have installed when checking Settings>System>About Phone> Android Version, Baseband version, and build number?
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8.1.0 is the current software. It tries to install update and does the same thing all the time. It just says "Couldn't install update" . This has been going on for a week
We want to make sure that you have access to the most current software available, BIGANT2010. What is the Make and Model of your device as well?
BIGANT2010, thanks so much for confirming those details of your device. Not being able to process a software update is very concerning. Please share with me how much storage is available on your device? This can be found under settings>storage.
That is certainly enough storage, Bigant20. Have you ever been able to do a software update successfully?