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Text Messages Changed After International Travel

The following happened:

1. Travelled outside the US with wife

2. Texted with my wife on our trip out of the country.

3. Texts during this time had the foreign country code prefix. We were using TravelPass. Our pre-trip texts still had our US area code.

4. When we returned, ALL texts with wife now have the foreign country code prefix. Post trip texts now have our US area code.

Any ideas how to fix this? Besides the pre-trip texts have the wrong number, my phone acts like there are two phone numbers.

Thank you!

Re: Text Messages Changed After International Travel
Customer Support

Hello RChinn, thank you for contacting us. We're here to help! You mentioned that your post-trip texts now have your US area code. To ensure we're on the same page, exactly what issue do you have at this time? 



Re: Text Messages Changed After International Travel

All my old text messages with my wife now show like the came from a foreign country. The text chain now shows three people, myself and twice for my wife. I don't want to merge the numbers, she doesn't have a foreign number. I want all her text messages to appear under her USA number