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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Texts being sent but not delivered
mmcdonald695
Member

I'm pretty sure this started right after I switched from a Postplaid family plan to a Prepaid individual plan in August. Since then, often I will send a text message, and either it will arrive several hours to a day later, or it will not be delivered at all. I text one person steadily almost every day, and it seems to occur once every day or two. Details about my device: I had a Galaxy S8 before and since November a Pixel 3a. I originally was using the Message+ app, but switched to a 3rd party messaging app to see if that would solve the issue. It did not. 

Is there a way to fix this? Or could Prepaid plans have lower priority in cell signal usage, resulting in lost texts or cell connection?

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Re: Texts being sent but not delivered
vzw_customer_support
Customer Support

mmcdonald695, it is of the the utmost importance that you are able to send and receive texts while utilizing our Prepaid services. I will be sending you a Private Note to best assist you.

 

OmarC_VZW

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