Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
The drop down menu randomly appears while typing or scrolling
BIGBSER757
Member

This recently started. My Pixel 2 randomly displays the drop down menu while I'm typing or scrolling. It seems to happen only when plugged in.

Labels (1)
0 Likes
Re: The drop down menu randomly appears while typing or scrolling
BIGBSER757
Member

Yes, it started after I updated the Android 9. I also did a security update at the same time. I have verified that it only happens when itsi plugged in.

0 Likes
Re: The drop down menu randomly appears while typing or scrolling
Ann154
Expert
Expert

Are you using the original cord that came with the phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: The drop down menu randomly appears while typing or scrolling
vzw_customer_support
Customer Support

Thank you for verifying this information with us, Terry. We know the concern this can bring, and it's vital we look into all the options available to ensure this gets fixed to the quickest of our ability for you. To start, let's keep reivewing this so that we can confirm we're using your time to the best of our ability. To start, can we have you verify any troubleshooting steps you may have taken on your device so far? 

0 Likes