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Correct Answer!
Transfer photos pixel2xl
RTHARCH
Member
‎09-09-2018 06:34 PM

Computer file explorer doesn't find photos

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Correct Answer!
Re: Transfer photos pixel2xl
Ann154
MVP MVP
MVP
‎09-09-2018 06:44 PM

Did you change the USB connection type from charging only to File Transfer?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Correct Answer!
Re: Transfer photos pixel2xl
vzw_customer_support
Customer Support
‎09-11-2018 06:43 PM

@RTHARCH

 

I understand the importance of being able to retain all of your device content and media. I would to help.

 

Here’s a link with step-by-step instructions for moving pictures and videos from your Google Pixel 2 XL device to your computer: http://spr.ly/6586D0DNK. Please let us know how that works out for you.

 

AnthonyTa_VZW
Follow us on TWITTER @VZWSupport

 

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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