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Unacceptable Solution to wrong Date and Time

Time and Date on my Pixel 5 and Pixel 3 is frequently incorrect.

I have verizon wireless and verizon gig service to my home and this is where it happens.

Resetting my phone, router, and or toggling the time zone thing is NOT an acceptable answer.  This happens with frequency.

I just sent a text and wondered where it was.  I found it at the top of my screen with a March 20, 2001 timestamp.  This is unacceptbable that the text message app does not catch this.

Whatsapp is the one that frequently catches this.

This is a problem and the solution is unacceptable.

Re: Unacceptable Solution to wrong Date and Time
Customer Support

We never want you to deal with the incorrect time and date on your phones, stkit. Let's take a closer look at this. Please be on the lookout for a Private Note.



Re: Unacceptable Solution to wrong Date and Time
Sr. Member

Had a first gen pixel on the account that's now a 4a. Never had this issue. Your carrier doesn't control the time, you know. I'd reset the phone or contact Google.