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Unknown Number gets directed to voicemail
TrilokV88
Member

All unknown numbers calling me gets sent to voicemail. 

I have a pixel 2 and i do not have any fancy setting like "Filter Spam Calls" set or blocking any numbers. I'm positive that my phone is not set to DND either. 

 

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Re: Unknown Number gets directed to voicemail
Ann154
Expert
Expert

The Google phone itself might be sending the calls to voicemail if the built-in spam filter is determining the calls might be spam. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Unknown Number gets directed to voicemail
Ann154
Expert
Expert

Screenshot_20200103-102942.png

 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Unknown Number gets directed to voicemail
TrilokV88
Member

Hi Ann154,

 

Thank you for your quick response.

That feature is turned off. 

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Re: Unknown Number gets directed to voicemail
Ann154
Expert
Expert

You also might want to check the Blocked Numbers settings. There is an option to block all unknown numbers from ringing the phone. 

 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Unknown Number gets directed to voicemail
TrilokV88
Member

It is disabled. 

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Re: Unknown Number gets directed to voicemail
vzw_customer_support
Customer Support

Let's dig a little deeper. Are you referring to restricted calls or calls not stored in your contacts? Please clarify? AyaniB_VZW

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