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Verizon Pixel 6 Not connecting along NJ Transit Gladstone Branch
amuchnik
Member

Riding train between Berkeley Heights and Hoboken. Verizon Pixel 6 constantly loosing connection..

Jumps between 5G and LTE. 

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Re: Verizon Pixel 6 Not connecting along NJ Transit Gladstone Branch
vzw_customer_support
Customer Support

amuchnik,

 

Service you can rely on is always our goal. We want to keep you connected without issue. There's nothing inherently wrong with either 5G or LTE though. Phones will in some areas switch between them and that is normal behavior. It is also fairly normal that when traveling on a train your phone might at times need to switch towers which could lead to a brief interruption. What happens when you try to connect there? How long are you without service?

 

-Andrew

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