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Voicemail not working

Called my voicemail and it asks for my password, I enter it and press # then it asks me to do it again and I do, then silence. No I have not changed my password and it's not telling me it's wrong just to enter it again...I have the Pixel 3xl

Re: Voicemail not working
Customer Support

We are concerned to know you are experiencing issues accessing your voicemail, we want to make sure we provide you with the help you need and would like clarify some details. Do you experience issues with the dial pad when calling other numbers and using the IVR? Has there been any recent updates on your phone? ~Pam