Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Warranty Replacement and Return
mcstick27
Member

So I have a Pixel and I thought the right speaker wasn't working so I went a Verizon store and requested a replacement. I didn't realize the bottom right of the phone was actually the mic and not a speaker until after I got the replacement phone. I know this is pretty stupid on my part but I ended up just sending the replacement phone back instead of my original phone. Should I have any problems by doing this?

Labels (1)
Tags (1)
0 Likes
1 Solution

Correct Answers
Re: Warranty Replacement and Return
yarelim_vzw
Verizon Employee

mcstick27​, I am glad to hear that your Pixel was not actually having any issues. You can definitely send back the Warranty Replacement Device that we have sent you in the box that it will come in. Also, please use the Shipping Label provided to send it back to our Warehouse.

Happy Shipping!

yarelim_vzw

View solution in original post

0 Likes
Re: Warranty Replacement and Return
yarelim_vzw
Verizon Employee

mcstick27​, I am glad to hear that your Pixel was not actually having any issues. You can definitely send back the Warranty Replacement Device that we have sent you in the box that it will come in. Also, please use the Shipping Label provided to send it back to our Warehouse.

Happy Shipping!

yarelim_vzw

0 Likes