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Weird issue sending texts to an iPhone
CHRCAR37
Member

I have a Pixel and my wife has an iPhone.  For the past two days I can only send her texts if there is a picture part of the message.  If it is only text then it doesn't go through.  The problem is only with her phone; I am able to send texts (without pictures) to other iPhones.  Any thoughts?  We have both reset our phones multiple times.

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Re: Weird issue sending texts to an iPhone
vzw_customer_support
Customer Support

Those restarts are where we’d begin too, CHRCAR37. Thank you for being ahead of most folks. What happens when she sends you just a text from her iPhone?

What texting app do you use on your Pixel? https://www.verizonwireless.com/support/knowledge-base-207628/

Also, have her confirm she never placed your number on a block list.
https://support.apple.com/en-us/HT201229

DavidH_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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