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Why Is My Pixel Saying I Don't Have A SIM Card?
WILSAM61
Member

My new Google Pixel XL tells me it has no SIM card. Is this a problem? If so, how can I remedy it?

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1 Solution

Correct Answers
Re: No SIM card
tikibar1
Sr. Leader
Sr. Leader

Your phone requires an active SIM card for access to VzW's network.  Is there an active SIM card in the phone?  If so, turn off the phone and remove the SIM card for a minute or two.  Once you reinsert the SIM card and turn the phone back on, give it time to establish a fresh network connection.  If that doesn't help, you might have a bad SIM card; you can get a replacement free at your local Corporate VzW store or by contacting Customer Service.

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Re: No SIM card
tikibar1
Sr. Leader
Sr. Leader

Your phone requires an active SIM card for access to VzW's network.  Is there an active SIM card in the phone?  If so, turn off the phone and remove the SIM card for a minute or two.  Once you reinsert the SIM card and turn the phone back on, give it time to establish a fresh network connection.  If that doesn't help, you might have a bad SIM card; you can get a replacement free at your local Corporate VzW store or by contacting Customer Service.

View solution in original post

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