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Why is Verizon customer service terrible so bad? I mean over two weeks and no call back hung up on repeatedly. Att is starting to look good
NLF927
Newbie
‎07-30-2021 11:44 AM
 
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Re: Why is Verizon customer service terrible so bad?
vzw_customer_support
Customer Service Rep
‎08-01-2021 12:00 PM

Good afternoon, 

 

This is never our intent for you to have an unpleasant experience with our Customer Care. I do apologize for the call being disconnected and the delay in receiving it. I know how important your time is. 

 

We would never want to lose you as part of the VZW Family. 

Was there a concern that I can assist you with today?

 

 

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Re: Why is Verizon customer service terrible so bad? I mean over two weeks and no call back hung up on repeatedly. Att is starting to look good
CX1722
Newbie
‎01-05-2022 04:32 PM

I had exactly the same experience. 

Verizon customer service is the worst ever.

 

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Re: Why is Verizon customer service terrible so bad? I mean over two weeks a
vzw_customer_support
Customer Service Rep
‎01-07-2022 05:20 PM

Hello fky-up, we're concerned to learn about your experience, and we'd love to help turn it around. Please send us a private note to better assist. ~Baldo

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