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android did a system update and now I don't have service
YOEDDY36
Newbie
‎04-12-2017 07:31 AM

Android did an automatic update and now I have no internet service on my Pixel

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Re: android did a system update and now I don't have service
Ann154
Community Leader
Community Leader
‎04-12-2017 11:39 AM

What troubleshooting steps have you tried?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: android did a system update and now I don't have service
vzw_customer_support
Customer Service Rep
‎04-14-2017 07:38 AM

We are here to help with the data on your Pixel.

Are calls & texts working for you? What exactly happens when you try to access the internet?

We also have a great troubleshooting guide on our site. It will take you through troubleshooting  steps for your specific device.

https://www.verizonwireless.com/support/troubleshooting/

TamaraH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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