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new phone won't make calls
verizonuser210
Member
‎06-02-2022 02:25 PM

I lost my old phone (Pixel 3) and bought a new Pixel 6 yesterday. I activated it from home today but I can't text or call.  All of my apps are working from the restoration of backup process and internet is working. It never asked me for a phone number.

 

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Correct Answer!
Re: new phone won't make calls
vzw_customer_support
Customer Support
‎06-04-2022 02:30 PM

verizonuser210, we definitely want to help make sure that you can use your new phone as soon as possible. Have you been able to power off and on the device after your activation and have Wi-Fi off while doing so?

*Jose

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