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pixel 3 vz media folder
teejayell
Member

Why does the VZ Media folder not display when I try to transfer photos from the PIXEL 3 cell to my PC?

 

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Re: pixel 3 vz media folder
vzw_customer_support
Customer Support

Thanks for reaching out, Teejayell. I want to make sure that you can back up your device to the PC without any issues. Have you been able to see the VZ Media folder in the past?

-Kevin

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Re: pixel 3 vz media folder
teejayell
Member

Thanks for reaching out, Kevin.  I have never owned a Google Pixel cell before but for the prior cells I have owned (all were LG), the VZ Media folder appeared along with all other folders when I attempted a transfer to the PC.  So I had no issues accessing it and the images/files stored within it.   

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Re: pixel 3 vz media folder
vzw_customer_support
Customer Support

We're so glad that you were able to get that taken care of, thanks for keeping us posted! 

-Jordan

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