We want to make sure that you are able to use the device as needed. With regard to the device when did this start for you? Has there been any recent updates on your phone?
It started a few months ago. It will only zoom when I double click. I am tired of doubleclicking, because it can't zoom out. I am not sure of when the updates download. I have Android version 11. I have restarted the phone, and also taken it out of the case and restarted to ensure the case isn't touching the screen incorrectly.