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Correct Answer!
plan upgrade
prankin
Member
‎10-19-2019 01:03 PM

Who upgraded my plan? Did Verizon ?

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Correct Answer!
Re: plan upgrade
Ann154
Expert
Expert
‎10-19-2019 03:50 PM

Did you make any changes to your account recently. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Correct Answer!
Re: plan upgrade
vzw_customer_support
Customer Support
‎10-21-2019 01:14 PM

prankin, we would never change a customers plan without their consent. I understand how crucial it is to know how your plan was changed and we want to help. What happened to make you think that your Verizon Wireless plan was changed? 

JacobV_VZW

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