Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
"View plan" button in setting is not working.
AlanRen
Member

Hello, I have a Google Pixel 5, and the "view plan" button in the SIM setting is not working. It is not showing anything after I clicked it. The whole experience is pretty not matching with the quality of Verizon.  

0 Likes
Re: "View plan" button in setting is not working.
vzw_customer_support
Customer Support

Hey, AlanRen, we would be happy to help! Is your phone fully up to date? Does another screen load blank or does nothing happen when you choose that option? - ScottD_VZW

0 Likes
Re: "View plan" button in setting is not working.
AlanRen
Member

Yes, already in the lastest update. It just nothing happens when I clicked it.

0 Likes
Re: "View plan" button in setting is not working.
vzw_customer_support
Customer Support

We appreciate the clarification, AlanRen. Are you able to send us a screenshot of what you are seeing? CourtneyM_VZW

0 Likes