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transferred phone not receiving updates

I transferred my unlocked pixel pro 6 from google fi to Verizon on 7/1/22.  I have not received the july update that was released 12 days ago.  my wife also transferred her pixel 4a from google fi and received the update on 7/5/22.


I can't sideload because I only have a chromebook with me and there is a known problem with the linux implementation that doesn't allow an ADB connection.


any suggestions?


Re: transferred phone not receiving updates
Customer Support

Software Updates are sent over directly from the manufacturer. Because of this, we are unable to confirm when the update will be sent to your device, and do not have further details on the update. We truly apologize for any inconvenience this may have caused, however, we're sure the update will be sent over soon. I hope this information helps.