Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
unlock phone
DENRHO76
Member

I have accidentally

locked my phone., either by fingerprint or other method.  this is a new phone as i have never owned a smart phone,  I am 70 years old.

Labels (1)
0 Likes
Re: unlock phone
vzw_customer_support
Customer Support

Oh, no DENRHO76. That is never ideal when you lock yourself out of your phone. You're in the right place though. May I ask what do you see on your screen when you try to unlock your phone?
GregL_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes