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unlock phone

I have accidentally

locked my phone., either by fingerprint or other method.  this is a new phone as i have never owned a smart phone,  I am 70 years old.

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Re: unlock phone
Customer Support

Oh, no DENRHO76. That is never ideal when you lock yourself out of your phone. You're in the right place though. May I ask what do you see on your screen when you try to unlock your phone?
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