I was looking for some help with unlocking my SIM card slash my bootloader so that I can use my paid off phone with another service provider. I know that by law they are required and by they I mean Verizon and any other company are required to unlock the phone upon request as long as the individual has paid the device off. I can't seem to get any real traction on this whenever I call and have been hung up on more times then I've been ripped off by Verizon,, that mean tell you it's quite a bit. For 3 Lines they've managed to squeeze $340 out of me a month and somehow I'm paying the most for a regular no feature no data phone. The guy who set up the account did something screwy and they've never been able to fix it I spent weeks trying to get it right and these guys can't do it so I just need some help from the community with this. It's a shame because for the most part the people that work for Verizon are pretty great, but they don't go the extra mile. Even when they know I was ripped off and intentionally misled and didn't get credit for a trade in and didn't get any of my rebates they never went the extra mile to really try to help me which has resulted in me paying thousands of extra dollars. There's even a point in time where for a year-and-a-half they added a third line( this was before I actually had a third) and charged me data for it for a year-and-a-half. It's been nothing but trouble I don't even have service at my house and no matter how many times I call in to validate my case with evidence no one has ever been able to clear it up. I used to work for Verizon and I know for a fact there's a way to do it I just haven't been able to find anyone that's been willing to go out of their way to help a customer so after a decade of service and the last five years of them continually ripping me off to the tune of 5 to $6,000 this is not an exaggeration I am done with this company. It really really stinks because I loved being with Verizon.
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Yeah, you're not getting that info by calling, let alone this forum. You have an internet connection, Google it. A search that took less than 5 seconds pulled up a how to guide quicker than it took you to post this topic.
Also carriers are only required to let you use your phone elsewhere, not flash anything because you don't like your old carrier's boot screen.
PS: A Verizon SIM card isn't going to do you any good on another carrier. I dunno why you are requesting unlocking help for that. Having worked for Verizon, you would have known you don't use Carrier X's SIM to use Carrier Y's service.
It has nothing to do with flashing the phone it has everything to do with unlocking it so it can be used anywhere I please. And Verizon has every obligation to do so. Being an old employee of them and up-to-date on the regulations set forth by the FCC I'm pretty aware of what their requirements are in regards to this particular topic. I was just hoping someone else might have known I'm not going to go online and Google something I know already. But just so you know, before I wasted anyone elses time I already did Google it and just like everyone else you have to call your service provider and have them unlock it. Truth be told Verizon is the easiest to have this done with. Much easier than any other provider. You just have to call and request it. The Only Rule or stipulation that can prevent them from unlocking your phone legally is if you owe money on it otherwise they can do nothing to stop you from requesting to do this. And again it has nothing to do with flashing the phone or anything like that it's merely unlocking the SIM card. Yes the term bootloader is synonymous with those that root phones but that is not my goal here. I used to work for Verizon as a technician I know what I'm talking about.
Every time I reread this I have to correct you I'm sorry. But when you have a global phone the SIM card has everything to do with it I can take my device to any carrier in the entire world but you're right that doesn't have anything to do with it and it's not pertinent to the main question I'm asking right? I'm always thankful and grateful for anyone that can provide any type of real information that has its roots and origins in knowledgeable foundations. [removed]
Content modified as required by Verizon Wireless Terms of Service
MIKETHEJULSON, we’re sorry to hear that you’re looking to leave our Verizon family after so many years that you’ve been with us – both as an employee and a customer. At Verizon, we pride ourselves on working with integrity and providing world-class support for our customers. It sounds like this hasn’t been the experience that you’ve had with us recently and we’d love to have the opportunity to turn things around for you. We’ve sent you a Private Message so that we can work together.
Additionally, since you've inquired about the ability to unlock your device, we wanted to ensure that you have the right expectations. Check out http://spr.ly/6584DlQpw for more information.
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Dude same phone same problem all the way to having them add an extra line on my account for months now I think I get it taken care of but nope it's there and the money keeps on racking up and I can't even unlock my bootloader
Yeah I googled it way before I came to this page The pixel 2XL there's no proven way to unlock the bootloader without Verizon's help as of yet