Add ons

Is anybody having problems getting Disney plus to verify your email? Every time I try to sign up for Disney plus I'm told my email is invalid. I've been trying to get this resolved since the 26th of last month because I have 6 months free service. I spoke to someone from Verizon 5 days ago who assured me that this would be taken care of because a ticket was written on it. I'm still having the same problem. Is my 6 months free service going to run out before I get this resolved?


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Re: Add ons
Customer Service Rep

Autieegg, have no fear, your wireless experts are here. I see that you are having some issues with Disney+. 


Were these the steps you took to get the ball rolling: