Help! My daughter just switched from iPhone 10 to a google pixel 7. We turned off iMessage on her phone and her iPad. Apple does not show her number as an iPhone. She cannot receive messages in a group chat where all users are using I message. They also do not see her messages when she send them. We have popped the sim card and rebooted. Help if you can!
We're sorry to hear that your daughter is having problems with her messages after switching to a Pixel from an iPhone. We'd be happy to help. We're going to send you a Private Note so we can gather more details.
~Jesse
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