Apple to android group messaging
Melanieait
Newbie

Help! My daughter just switched from iPhone 10 to a google pixel 7.  We turned off iMessage  on her phone and her iPad. Apple does  not show her number as an iPhone. She cannot receive messages in a group chat where all users are using I message. They also do not see her messages when she send them. We have popped the sim card and rebooted. Help if you can!

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vzw_customer_support
Customer Service Rep

We're sorry to hear that your daughter is having problems with her messages after switching to a Pixel from an iPhone. We'd be happy to help. We're going to send you a Private Note so we can gather more details.

~Jesse

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