April 2023 update for Pixel 6 Pro
jbakst
Enthusiast - Level 1

Where is the April update? 

VZW this is getting old with not deploying in a timely manner.

 

 

 

13 Replies
alexsmith95
Enthusiast - Level 2

I definitely agree. This is getting very absurd. If they can't stay on top of updates then they either need to provide specific explanations or hand it back over to Google to update the phones without any carrier holds. They do this with the betas. I could get Android 14 or the newest 13 QPR ok my phone today if I just opt in, and they always work without carrier glitches. Why can't we just have this with stables? 

jguerdat
Newbie

Not the Pro 6, just the 6, but same issue. My daughter's 6 Pro also has no updates. If this keeps going, I'm just gonna sideload the updates instead of trying to guess when the update will be released by VZW.

0 Likes
jguerdat
Newbie

The sideload worked great! Had to reboot once to get Smart Lock to work but that's it.

0 Likes
vzw_customer_support
Customer Service Rep

We understand your desire to have the latest system update on your phone.  Please send a Private Message, so we can discuss this matter further. 

*Lisa

0 Likes
Emiran
Enthusiast - Level 2

It's actually quite easy. Below is a list of April updates for the Google Pixel phones from the Verizon update page.  You will see that all but the 6 series were updated weeks ago.  Also, I have not heard of any other carriers not updating their phones. The same thing happened at Verizon in March as shown by the same list.

Can you please provide an explanation here so that all that are interested can know why their phones are not being updated? Thank you.

Danamaste
Enthusiast - Level 2

Same with my Pixel 6a. April 24th, and still no update. This is getting ridiculous.

vzw_customer_support
Customer Service Rep

Hello. I am going to continue this conversation in a private channel, thank you very much. 

 

>Alexa

0 Likes
JERSIN93
Enthusiast - Level 1

Why would you need to go private? We all want to know why Verizon is slacking on updates when all the other carriers rolled them out weeks ago. 

Charliep67
Enthusiast - Level 2

To whom ever is going private with them. Just let the rest of us peons know what they say please. 

Emiran
Enthusiast - Level 2

I would be surprised if they are actually going "private". I believe it is their way of not responding. VZ customer service has gotten bad in the past few years and may cause me to go to another provider after being with them for 34 years.

0 Likes
jguerdat
Newbie

I had previously mentioned that I sideloaded the official update but just saw notification that the Verizon release finally happened. I checked for updates and found that there was an update available, with the last 2 characters of the release changing from E1 to G1 . This is a small change but may be a Verizon thang. 

 

https://www.droid-life.com/2023/04/28/verizon-pixel-6-line-finally-gets-its-april-update/

 

Check for updates - it should now be available.

 

Why the Verizon rep would insist on private communications is beyond me.

0 Likes
vzw_customer_support
Customer Service Rep

We want to make sure you are provided with precise information regarding the available updates for your device. This link will provide you with more details about the current update available: http://spr.ly/6603OnycU ~Geo

0 Likes
jguerdat
Newbie

Thanks for the link but it doesn't address the April update or, at least, yet. And you haven't addressed WHY there's no shared info as to why the update has been delayed. Certainly you can understand customers' frustration with Verizon not  saying anything about the delays when there's the distinct possibility of zero day attacks embedded in the monthly releases but Verizon halts distribution until almost the next month's release from Google. Transparency isn't needed in just politics...

0 Likes