Can't receive text messages Pixel 6

phoenixorior
Newbie

My Pixel has recently stopped getting text messages consistently.  I often miss the first text message after a period of time has passed on existing conversation threads or if a new conversation is started I will not receive the first message.  eg - When I had to log in to ask this question i had to request 2FA twice before I actually got the text. I also noticed two texts I tried to send  not going though just today, but I believe was the first time it occurred.  

Actions I have attempted to alleviate this:

  • Clear cache, clear memory of message app, close, reopen
  • Force stop messaging app and restart
  • Re-install messaging app
  • Turn off chat functionality and turn it back on
  • Reboot phone

I see some prior conversations about potentially needing to do something to the SIM card and/or also potentially having support do some backend work that will re-enable the texts so I hope someone that is familiar with the issue can help me get this taken care of quickly. TIA!

 

Labels (1)
0 Likes
Reply
1 Reply
vzw_customer_support
Community Manager
Community Manager

Hello, phoenixorior, we know it's important for your messages to be working properly. So we can best assist, we will be reaching out via Private Note.

-Lauren

0 Likes
Reply