Data Speeds
tryitout
Enthusiast - Level 1

Data speeds are still absolutely horrendous in Huntsville AL.  I believe we are over-subscribed due to the fast growth of the city but I have lived here over 2 years and there has been no improvement in speeds.  I can get out of town on less congested towers and data speeds are what they should be.  When will this be resolved????

Anyone else have this issue or is it just me?

#Google Pixel 4 XL

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vzw_customer_support
Customer Service Rep

Reliable service is a must and we are here to help. Allow us to gather a few more details to be on the same page. Did you notice the issue with the data speeds when you moved in to the area over 2 years ago? How are the calls and texts working? Do you know of any other Verizon Wireless users that are having the same issues around you?

~Vic

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tryitout
Enthusiast - Level 1

Hi Vic,

Yes the speeds have always been bad in town, I just assumed that surely Verizon would add more capacity due to the growth of Huntsville.  You can search the Reddit forums and see many other users complaining of the same issue.  Phone and SMS has always been reliable. The only issue is with data speeds.

r/Huntsvillealabama

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vzw_customer_support
Customer Service Rep

I understand, Tryitout. Thank you for the additional information. Please send me a Private Note, so that we may take a closer look. *Jesse

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