Google Pixel 7 pro having problems accepting PIN number
Bone19990
Enthusiast - Level 3

Recently, my Google Pixel 7 pro started having intermittent problems in unlocking the phone with my PIN number. Sometimes, I will enter the PIN and it will tell me it is the wrong PIN when e know that I have entered it correctly. This has happened to me at least once a day and the only way I have resolved it is is restarting the phone each time it happens. There has to be a permanently solution to this that doesn't require me to restart the phone every single day.

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vzw_customer_support
Customer Service Rep

Hi, Bone19990. Thanks for contacting Verizon Social Media. I'll be delighted to assist you with any question or doubt you may have. Please, contact us through Facebook or Twitter, for a personal assistance.

 

 

>Apollo

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Ann154
Community Leader
Community Leader

@Bone19990 wrote:

Recently, my Google Pixel 7 pro started having intermittent problems in unlocking the phone with my PIN number. Sometimes, I will enter the PIN and it will tell me it is the wrong PIN when e know that I have entered it correctly. This has happened to me at least once a day and the only way I have resolved it is is restarting the phone each time it happens. There has to be a permanently solution to this that doesn't require me to restart the phone every single day.


Do you use any other security method for unlocking your phone? I personally haven't seen the issue you describe with my Pixel 7, but I also use another security method to unlock my phone before it defaults to the pin entry. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.