Google messages

Linda58678
Enthusiast - Level 1

Anyone else having issues with text messages being stuck. Looks like it's just group messages. I've contacted support without much help. Anyone been able to fix this?

3 Replies
vzw_customer_support
Customer Service Rep

I know how much I rely on my group text messages to stay in touch with friends and family, Linda58678. I am sorry to learn that you have not yet had success with support on this one, and I am here to help. I'd like to gather some more information to start. When did this issue first start happening? What happens when the messages appear to be stuck? Does this affect all group text conversations or only specific ones?

-Joseph

0 Likes
Scott5337
Specialist - Level 1

Hello Linda58678. Are you using Google Messages, if so what is the app version number?  What model Pixel?  Have you tried a simple phone restart to see if that clears the issue?

~ Scott

0 Likes
skiingfast1
Enthusiast - Level 2

Google Messages is horrific.  

Verizon needs to have texting.  We pay for it.

0 Likes