How do I get verizon to help me
Enthusiast - Level 1

I've had an ongoing issue since September. I've been hung up on, I've tried using the chat and never getting a response, I've even written a letter of complaint. Do I have to do a complaint with the FCC or BBB? Or do I file suit in small claims court? I've been a customer 10 years, at what point do I become a valued customer?

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