I just bought a Verizon Google Pixel 7 Pro and keep getting this message on the Verizon app - yes, I've uninstalled and reinstalled, changed passwords, been on phone for an hour. Help! This is ridiculous.
It looks like your device is not eligible for SMS and you do not have your email-id set up.
Thank you so much for these details, and I got your back! Please allow us a moment to send you a Private Note, so we can continue our conversation in a safe place.
Thank you so much for your patience in my reply, and I'm here to help! To gather a bit more detail, is your Google Pixel 7 Pro for a brand-new account? Or an existing one?